This page contains the legal and company information relating to the site www.guestside.it.
1. Site manager and seller
GuestSide is the commercial brand used for the online shop managed by:
J.F. Amonn S.r.l. – J.F. Amonn G.m.b.H.
Registered office:
Via Sebastian Altmann, 12
39100 Bolzano (BZ)
Italy
VAT number: IT01373880218
Tax code: 01373880218
REA: BZ-117206
Bolzano Company Register
Share capital: €14,000,000 fully paid up
Telephone: +39 045 6083311
E-mail: info@guestside.it
Website: www.guestside.it
The seller of the products purchased through the GuestSide online store is J.F. Amonn S.r.l. – J.F. Amonn G.m.b.H., unless otherwise expressly communicated before completing the order.
2. Information on the site
The site www.guestside.it is dedicated to the presentation and online sale of products intended for the hospitality sector, professional activities and consumers.
The information relating to products, prices, availability, purchase methods, payments, shipments, right of withdrawal and guarantees are governed by the relevant information pages and by the General Conditions of sale.
The Site Operator updates the website content with reasonable care.
Despite the checks carried out, some information may contain errors, inaccuracies or be temporarily out of date.
Any obvious errors are corrected as soon as they are identified.
The information published on the site does not limit the mandatory rights recognized to Consumers by applicable legislation.
3. Availability and operation of the site
The Site Operator takes reasonable measures to ensure the proper functioning, security and availability of the website.
Access may, however, be temporarily limited or interrupted for:
- maintenance interventions;
- updates;
- technical problems;
- malfunctions of suppliers;
- security needs;
- events that are not reasonably controllable.
The Site Operator does not guarantee that the website will be available without interruption or completely free of technical errors.
The responsibilities provided for by the applicable legislation and the mandatory rights recognized to Consumers remain unchanged.
4. Links to external sites and services
The site may contain links to sites, platforms or services managed by third parties.
The contents, services, conditions of use and policies on the protection of personal data of external sites are prepared and managed by their respective owners.
The inclusion of a link does not necessarily imply approval, control, collaboration or responsibility on the part of GuestSide in relation to the contents published by third party.
The user is invited to consult the conditions and information applicable to the external service before using it.
If GuestSide is informed of the presence of a link to content that is manifestly illicit or harmful to rights, it will carry out appropriate checks and adopt reasonably necessary measures.
5. Intellectual property and copyright
Unless otherwise indicated, the contents published on the site, including:
- texts;
- images;
- photographs;
- graphic elements;
- logos;
- icons;
- videos;
- catalogues;
- documents;
- page structure;
- elements badges;
- promotional materials;
are the property of J.F. Amonn S.r.l. – J.F. Amonn G.m.b.H., are used with authorization or belong to their respective owners.
The contents are protected by applicable legislation on copyright, industrial property and intellectual property rights.
It is prohibited to reproduce, distribute, modify, publish, transmit, use commercially or make available the contents of the site without prior authorization, except as expressly permitted by law.
Normal consultation of the site and strictly personal uses compatible with the relevant purposes are permitted.
Any authorization to use content must be requested via the address:
6. Trademarks and distinctive signs
The name GuestSide, the related logo and the additional distinctive elements used on the site cannot be reproduced or used without authorization, except for the uses permitted by law.
The trademarks, logos and commercial names relating to producers, suppliers or third parties belong to their respective owners.
The presence of trademarks third parties on the site does not imply the transfer of ownership rights or the granting of a license to the visitor.
7. Content reports
If a user believes that content published on the site:
- violates intellectual property rights;
- uses material without authorization;
- contains inaccurate information;
- violates third party rights;
- contains illegal content;
can send a report to the address:
The report should contain:
- the reporting data;
- identification of the content concerned;
- the address of the page;
- a clear description of the problem;
- any information or documents useful for verification.
GuestSide will examine the report and take the measures deemed appropriate based on the circumstances and applicable legislation.
8. Complaints and alternative dispute resolution
For requests, complaints or disputes relating to a purchase, the Customer can contact GuestSide:
Telephone: +39 045 6083311
General email: info@guestside.it
E-mail relating to orders: ordini@guestside.it
GuestSide invites the Customer to make a direct report in advance, in order to allow the evaluation and possible resolution of the problem.
If a dispute with a Consumer cannot be resolved following a complaint submitted directly, GuestSide will provide, in the cases and in the manner provided for by applicable law, information relating to the competent alternative dispute resolution bodies and will indicate whether it intends to participate in the relevant procedure.
The use of an alternative dispute resolution procedure does not limit the Consumer's right to appeal to the competent judicial authority.
9. Protection of personal data
Information relating to the processing of personal data is available in:
Information relating to the use of cookies and similar technologies is available in:
The user can change their choices regarding cookies through the link:
Cookie preferences
10. Applicable law
The use of the site and these Legal Notes are governed by Italian law.
The application of Italian law does not limit any mandatory protections recognized to Consumers by applicable legislation.
For disputes arising from sales contracts, the provisions set out in the General Conditions of Sale apply.